QuickBooks Support Services

Remote Service

Our Remote QuickBooks Support Service allows us to instantly and easily view, diagnose, and resolve issues online with any client, anywhere in the world.

This remote support service will improve your satisfaction and lowers costs by putting a secure, reliable, browser-based interactive client support environment right at your fingertips.

We are no longer limited to talking over the phone or actually visiting clients to solve problems. Instead, using state of the art technology, we to launch a remote, interactive session right from our desktops. 

With on-demand viewing and permission-based control, we can proactively solve support issues right on the your desktop, without delay, unnecessary escalation, or additional costs.

The Remote Support System works over standard http/https ports and works through virtually all firewalls. Our Support Center is designed for security from ground up. Data is transmitted using industry standard 128-bit SSL encryption over standard https ports.

Clients approve each action and are in full control of sessions at all times. Support sessions can be auto recorded and archived for future use.

Let us provide a Secure, Scalable, and Global Solution. Our system utilizes WebEx MediaTone™ technology, a high-speed global network specifically
designed for real-time Web communications, assuring scalability, security, performance, and reliability across the globe.

OnSite Support Also Available - Call For More Information